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Home > Managing your care

Managing your care

Here is some information that will assist you in managing your own care, for example, if you have been referred to a hospital

Visit While you are waiting for your Hospital Appointment to find more information. 

Visit What to Expect from your Hospital Appointment to find more information. 

Visit What happens when you are referred by your GP to see a consultant privately to find more information. 

Patients at Medway NHS Foundation Trust are now able to manage their own hospital appointments with the launch of a new online patient engagement portal.

Patients Know Best aims to support a smoother experience, giving patients a single handy place to access their appointment letters, discharge summaries, results and appointments.
Registering for Patients Know Best is easy, through the NHS app by downloading it from the App Store or Google Play or logging in through the NHS website, as well as through the dedicated Patients Know Best site. 
 
 

 

 

 

 

 

 

 

Last Updated 18 Mar 2026

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Woodlands Family Practice

Woodlands Road, Gillingham, Kent, ME7 2BU

  • 01634 854431
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