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Home > Managing your care

Managing your care

 
 
Here is some information that will assist you in managing your own care, for example, if you have been referred to a hospital
 
Please click the link below to find information whilst you are awaiting a hospital appointment 
While you are waiting for your Hospital Appointment
Please click the link below to find out what you should expect from your hospital appointment 

What to Expect from your Hospital Appointment

Please click the link below to find out about private referrals

What happens when you are referred by your GP to see a consultant privately

 

Patients at Medway NHS Foundation Trust are now able to manage their own hospital appointments with the launch of a new online patient engagement portal.
 
Patients Know Best aims to support a smoother experience, giving patients a single handy place to access their appointment letters, discharge summaries, results and appointments.
Registering for Patients Know Best is easy, through the NHS app by downloading it from the App Store or Google Play or logging in through the NHS website, as well as through the dedicated Patients Know Best site. 
 
Visit the Medway NHS Foundation Trust to find out more about Patients Know Best in Medway.

 

 

 

 

 

 

 

Last Updated 22 Jan 2026

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Woodlands Family Practice

Woodlands Road, Gillingham, Kent, ME7 2BU

  • 01634 854431
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