Practice survey results

The survey had 140 responses.

  How helpful do you find the receptionists?

  • Very helpful - 60.
  • Fairly helpful - 24.
  • Not very helpful - 25.
  • Not at all helpful - 24.
  • Don't Know - 0.
  • No response - 0.
How helpful do you find the receptionists?

  How easy is it to contact the practice by phone?

  • Very easy - 19.
  • Fairly easy - 62.
  • Not very easy - 50.
  • Don't know - 1.
  • Haven't tried - 1.
  • No response - 0.
How easy is it to contact the practice by phone?

  How easy is it to speak to a Doctor or Nurse on the phone?

  • Very easy - 11.
  • Fairly easy - 25.
  • Not very easy - 39.
  • Don't know - 13.
  • Haven't tried - 51.
  • No response - 0.
How easy is it to speak to a Doctor or Nurse on the phone?

  If you need to see a GP urgently, can you normally get seen on the same day?

  • Yes - 47.
  • No - 63.
  • Don't know - 25.
  • No response - 0.
If you need to see a GP urgently, can you normally get seen on the same day?

  How easy is it to book your appointment in advance?

  • Very easy - 31.
  • Fairly easy - 55.
  • Not very easy - 41.
  • Don't know - 3.
  • Haven't tried - 2.
  • No response - 0.
How easy is it to book your appointment in advance?

  How do you normally book your appointment?

  • In person - 18.
  • By phone - 106.
  • Online - 27.
  • No response - 0.
How do you normally book your appointment?

  Is the practice open at times convenient to you?

  • Yes - 106.
  • No - 15.
  • Don't know - 7.
  • No response - 0.
Is the practice open at times convenient to you?

  How do you find the content of the WEB site?

  • Very helpful - 53.
  • Fairly helpful - 68.
  • Not very helpful - 13.
  • Not at all helpful - 2.
  • No response - 0.
How do you find the content of the WEB site?

  Experience of your GP surgery

  • Excellent - 15.
  • Very Good - 16.
  • Good - 24.
  • Fair - 19.
  • Poor - 9.
  • No response - 0.
Experience of your GP surgery

  Recommend your GP Surgery

  • Yes, definitely - 18.
  • Yes, probably - 34.
  • No, probably not - 17.
  • No, definitely not - 11.
  • Don't know - 3.
  • No response - 0.
Recommend your GP Surgery

 

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