Practice survey results

The survey had 140 responses.

  How helpful do you find the receptionists?

• Very helpful - 60.
• Fairly helpful - 24.
• Not very helpful - 25.
• Not at all helpful - 24.
• Don't Know - 0.
• No response - 0.

  How easy is it to contact the practice by phone?

• Very easy - 19.
• Fairly easy - 62.
• Not very easy - 50.
• Don't know - 1.
• Haven't tried - 1.
• No response - 0.

  How easy is it to speak to a Doctor or Nurse on the phone?

• Very easy - 11.
• Fairly easy - 25.
• Not very easy - 39.
• Don't know - 13.
• Haven't tried - 51.
• No response - 0.

 If you need to see a GP urgently, can you normally get seen on the same day?

• Yes - 47.
• No - 63.
• Don't know - 25.
• No response - 0.

  How easy is it to book your appointment in advance?

• Very easy - 31.
• Fairly easy - 55.
• Not very easy - 41.
• Don't know - 3.
• Haven't tried - 2.
• No response - 0.

  How do you normally book your appointment?

• In person - 18.
• By phone - 106.
• Online - 27.
• No response - 0.

  Is the practice open at times convenient to you?

• Yes - 106.
• No - 15.
• Don't know - 7.
• No response - 0.

  How do you find the content of the WEB site?

• Very helpful - 53.
• Fairly helpful - 68.
• Not very helpful - 13.
• Not at all helpful - 2.
• No response - 0.