The survey had 140 responses.
How helpful do you find the receptionists?
- Very helpful - 60.
- Fairly helpful - 24.
- Not very helpful - 25.
- Not at all helpful - 24.
- Don't Know - 0.
- No response - 0.
How easy is it to contact the practice by phone?
- Very easy - 19.
- Fairly easy - 62.
- Not very easy - 50.
- Don't know - 1.
- Haven't tried - 1.
- No response - 0.
How easy is it to speak to a Doctor or Nurse on the phone?
- Very easy - 11.
- Fairly easy - 25.
- Not very easy - 39.
- Don't know - 13.
- Haven't tried - 51.
- No response - 0.
If you need to see a GP urgently, can you normally get seen on the same day?
- Yes - 47.
- No - 63.
- Don't know - 25.
- No response - 0.
How easy is it to book your appointment in advance?
- Very easy - 31.
- Fairly easy - 55.
- Not very easy - 41.
- Don't know - 3.
- Haven't tried - 2.
- No response - 0.
How do you normally book your appointment?
- In person - 18.
- By phone - 106.
- Online - 27.
- No response - 0.
Is the practice open at times convenient to you?
- Yes - 106.
- No - 15.
- Don't know - 7.
- No response - 0.
How do you find the content of the WEB site?
- Very helpful - 53.
- Fairly helpful - 68.
- Not very helpful - 13.
- Not at all helpful - 2.
- No response - 0.
Experience of your GP surgery
- Excellent - 15.
- Very Good - 16.
- Good - 24.
- Fair - 19.
- Poor - 9.
- No response - 0.
Recommend your GP Surgery
- Yes, definitely - 18.
- Yes, probably - 34.
- No, probably not - 17.
- No, definitely not - 11.
- Don't know - 3.
- No response - 0.