What people think of us

To learn more about what people think about our practice, please visit the following pages within our NHS Choices Profile:

To get involved, visit the Add your Views page. Or email the practice at woodlandsfamilypractice@nhs.net



The survey had 57 responses.

  How helpful do you find the receptionists?

  • Very helpful - 26.
  • Fairly helpful - 12.
  • Not very helpful - 15.
  • Not at all helpful - 4.
  • Don't Know - 0.
  • No response - 0.
How helpful do you find the receptionists?

  How easy is it to contact the practice by phone?

  • Very easy - 11.
  • Fairly easy - 31.
  • Not very easy - 13.
  • Don't know - 0.
  • Haven't tried - 1.
  • No response - 0.
How easy is it to contact the practice by phone?

  How easy is it to speak to a Doctor or Nurse on the phone?

  • Very easy - 7.
  • Fairly easy - 11.
  • Not very easy - 14.
  • Don't know - 5.
  • Haven't tried - 23.
  • No response - 0.
How easy is it to speak to a Doctor or Nurse on the phone?

  If you need to see a GP urgently, can you normally get seen on the same day?

  • Yes - 21.
  • No - 25.
  • Don't know - 11.
  • No response - 0.
If you need to see a GP urgently, can you normally get seen on the same day?

  How easy is it to book your appointment in advance?

  • Very easy - 15.
  • Fairly easy - 27.
  • Not very easy - 10.
  • Don't know - 1.
  • Haven't tried - 1.
  • No response - 0.
How easy is it to book your appointment in advance?

  How do you normally book your appointment?

  • In person - 6.
  • By phone - 43.
  • Online - 17.
  • No response - 0.
How do you normally book your appointment?

  Is the practice open at times convenient to you?

  • Yes - 44.
  • No - 7.
  • Don't know - 2.
  • No response - 0.
Is the practice open at times convenient to you?

  How do you find the content of the WEB site?

  • Very helpful - 26.
  • Fairly helpful - 27.
  • Not very helpful - 2.
  • Not at all helpful - 0.
  • No response - 0.
How do you find the content of the WEB site?

  Positive/Negative comments

This is a free-text question, so analysis cannot be performed.

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