To learn more about what people think about our practice, please visit the following pages within our NHS Choices Profile:
To get involved, visit the Add your Views page. Or email the practice at woodlandsfamilypractice@nhs.net
The survey had 57 responses.
How helpful do you find the receptionists?
- Very helpful - 26.
- Fairly helpful - 12.
- Not very helpful - 15.
- Not at all helpful - 4.
- Don't Know - 0.
- No response - 0.
How easy is it to contact the practice by phone?
- Very easy - 11.
- Fairly easy - 31.
- Not very easy - 13.
- Don't know - 0.
- Haven't tried - 1.
- No response - 0.
How easy is it to speak to a Doctor or Nurse on the phone?
- Very easy - 7.
- Fairly easy - 11.
- Not very easy - 14.
- Don't know - 5.
- Haven't tried - 23.
- No response - 0.
If you need to see a GP urgently, can you normally get seen on the same day?
- Yes - 21.
- No - 25.
- Don't know - 11.
- No response - 0.
How easy is it to book your appointment in advance?
- Very easy - 15.
- Fairly easy - 27.
- Not very easy - 10.
- Don't know - 1.
- Haven't tried - 1.
- No response - 0.
How do you normally book your appointment?
- In person - 6.
- By phone - 43.
- Online - 17.
- No response - 0.
Is the practice open at times convenient to you?
- Yes - 44.
- No - 7.
- Don't know - 2.
- No response - 0.
How do you find the content of the WEB site?
- Very helpful - 26.
- Fairly helpful - 27.
- Not very helpful - 2.
- Not at all helpful - 0.
- No response - 0.
Positive/Negative comments
This is a free-text question, so analysis cannot be performed.