eConsult
Managing your health can be stressful and a huge inconvenience – most of us just wish we felt fit and well, all of the time.
eConsult is our online service which helps our patients access the help and advice they need at the right time, in the right place, with the right person. All identifiable patient medical data passes directly to us at the practice and eConsult will not have access to any of this information.
Upon receiving your online request, this will be reviewed and if required, dealt by our Health Hub clinicians over the telephone. Depending on your clinical need you may be required to attend our practice or MPA Access hub to see a Clinician face to face.
Our online econsults will be open from 8am-5pm Monday to Friday
Please only use this service if you require medical advice from the GP. If you have been asked to make a review appointment with the GP or another member of the practice team, please do not submit an eConsult, but instead telephone the surgery on 01634 854431
The phones are answered from 8am to 6:30pm Monday to Friday.
Please note that calls to and from the surgery will be recorded.
If you need an examination, your Clinician will organise this after speaking with you.
Mental health support
A mental health emergency should be taken as seriously as a physical one.
Call 999 if someone's life is at risk, for example, they have seriously injured themselves or taken an overdose, or if you do not feel you can keep yourself or someone else safe.
If you are looking for support with your mental health and wellbeing for you or someone you care for, visit the Kent and Medway’s Mental Wellbeing Information Hub.
To request a prescription or ask a question about your medication email mccg.prescribingclerk@nhs.net
We do not take repeat prescription requests over the phone
Our doctors, nurses and staff look forward to helping you and your family.
We have been serving our community from this modern purpose built surgery since April 1997.
We also have a pharmacy on site with skilled pharmacists who can give advise on a range of conditions and treatments.
We offer a range of specialist clinics including Diabetes, Asthma, COPD, Coronary Heart Disease, Smoking Cessation, Hypertension, Physiotherapy, Family Planning including coil fitting and Implants, travel clinics.
We also have convenient ultrasound and vasectomy clinics provided on site by other providers.
We are an advanced training and teaching practice and are a hub for local medical education. At any one time there are between 2 and 5 experienced doctors who are training to become General Practitioners working with us. They train with us for periods ranging from four months to two years. We also supervise nurses and junior doctors in training who are with us for up to 4 months.
The practice has been inspected by the Care Quality Commission and has been rated as Good. To see the latest rating for the practice click on the link below.
CQC rating