Order a prescription


Repeat Prescriptions

  • Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
  • Prescriptions cannot be ordered over the telephone with the practice.
  • Please allow up to 5 working days after submitting your request before collecting your prescription from the surgery or your chosen chemist. If your request is submitted over the weekend please remember this will not be looked at until the next working day.

 There are a number of ways to order a repeat prescription: 

  1. Email us at mccg.prescribingclerk@nhs.net
  2. Use the NHS app (which you can download here: https://www.nhs.uk/nhs-services/online-services/nhs-app/)
  3. Use the "do it online" menu item at the top of this page
  4. by writing a request by letter (please enclose a stamp addressed envelope)
  5. by clearly ticking the required items on a repeat re-order form and putting them in the practice mailboxes or handing them to a receptionist
  6. If you usually get your medicines from the on site pharmacy (Woodlands Pharmacy) you can phone them on 01634 570161 and they can take the order over the phone
  7. You can discuss with your regular pharmacy and they can order items on your behalf


  • Please provide the exact drug names wherever possible.
  • Please state whether you would like the prescription held at reception for you to pick up, or sent to a specific chemist.
  • Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition. You will receive an invite by letter around the month of your birth month.
  • Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself
  • Do not stockpile unwanted drugs at home – return them to your chemist

New Prescriptions

If you think you may need a new prescription for medicine, please make an appointment with the doctor. Please state clearly on your request which preferred chemist.

Prepscription charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

 NHS Prescription costs

  • The current prescription charge can be found by clicking here
  • You can get 3 monthly or 12 monthly pre-payment certificates. This saves you money if you need four or more items in three months.
  • Pre-payment certificates are also available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for about £2 per week. 
  • There is further information about prescription exemptions, fees and PPCs available on the NHS website.