Practice In line with NHS England’s guidance on what patients should expect from their GP surgery, a Practice Charter has been developed that outlines both the standards of care we aim to provide and the ongoing challenges we face in delivering these services.
We are committed to offering the best possible care for our patients, and we appreciate your continued support and understanding as we work through the pressures facing general practice.
Thank you for bearing with us.
Woodlands Family Practice runs extended hours Monday to Friday until 8pm and Saturdays 9-5pm. This service is for Gillingham South PCN patients. Please note we are open Saturdays for appointments ONLY. Acces to the practice is only open for those with prebooked HUB appointments.
Woodlands Family Practice has a Zero Tolerance Policy.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, access test results, view your GP medical record and more.
For more information go to www.nhs.uk/nhsapp
The phones are answered from 8am to 6:30pm Monday to Friday. Please note that calls to and from the surgery will be recorded.
If you need an examination, your Clinician will organise this after speaking with you.
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.